“what used to fit in a building now fits in your pocket;
what now fits in your pocket will fit inside a blood cell in 25 years”
|Global mobile (Source: Getty images)|
The key ingredient to mixing it in a “ubiquitously connected” (Griffey, 2010, p. 21) world is the capacity of Websites, information agencies, libraries and businesses to develop and offer products and services optimised for mobile devices.
7 billion – world population
5 billion – mobile phones
The third annual Media Convergence Forum (October 20-21, 2009) held in NYC, called this shift to mobile technology “convergence”.
If convergence is currently capsuled in a mobile the imperative is that information policies, standards and procedures must also fit this changing user behaviour; adapting to concerns of speed, simplicity and intuitiveness of interface, ease of access, privacy, copyright, license, data protection, freedom of and access to (Dearnley, J. & Feather, J., 2001. p. 82) information and freedom of speech.
A descendant of the 2009, Did you Know 4.0, “Iowa, Did you know?” presents 2011 data asserting that “today more people have access to mobile phones than a clean toilet”.
Four (4) additional trends identified in the 2009 Did you know 4.0 include:
- Email spam (90% of 200 billion emails sent daily)
- Rate of change (speed at which convergence occurs)
- Irreverent and irresponsible communication between networked users (employee or employer)
- SMS delivery and response / convenience
From an employer’s perspective, mobile workers (a different concept to that of a decade ago, where employees “hot-desked” or “tele-commuted”) the online places and spaces, that is, information, now rises up to meet the user/employee – irrespective of location. The employer who embraces this kind of mobility and allows freedom of employee connection with networked spaces (for example, children in day-care, parents in hospital, travelling partners) eases potential for non-work related personal stressors thereby increasing productivity, or dedicated “on” work time. A happy workforce is a productive workforce.
Necessary to the voice, protocols and responses of employers, information policy which is also flexible and agile in a “converging” world, addresses the changing patterns of technological shifts in a positive, pro-active manner. Additionally, by positively supporting employees, employers, with permission, can leverage presenting employee networks (for example: youth, sport, peer, colleagues, recreational) thus constructively managing user/employee behaviour/s.
The intention of the employer should aim to develop information policy which protects the providence of the employer but also the freedoms (human rights) of individuals which ultimately, treated respectfully, reduce stress, expand good will and broaden employer networks.
In a mobile world the user decides.
Dearnley, J. & Feather, J. (2001). Information policy. In The wired world : an introduction to the theory and practice of the information society (pp. 60-93). London : Library Association
Griffey, J., (2010). Mobile technology and libraries. London: Facet publishing
Did You Know 4.0., (2009). Retrieved from http://www.youtube.com/watch?v=6ILQrUrEWe8&feature=player_embedded